Avalon residents are struggling to get to work. Significant reductions to the 190X bus service, with some services cut by a quarter, have left commuters stranded and late.
Changes to the 190X bus route directly linking Avalon Beach and Sydney’s central business district have sparked widespread anger among locals. Pittwater MP Jacqui Scruby has voiced strong concerns about the impact of these cuts, highlighting the frustration of commuters who rely on the service. The issues have come to light as the NSW Auditor-General pointed out problems with managing bus contracts.
Commuters’ Daily Struggles
People who use the 190X service report that the buses are often cancelled or delayed, making it difficult to get to work on time. One commuter, Adam Radcliffe, who has used the service for 16 years, said that the reliability of the buses has worsened since Keolis Downer took over operations. Another commuter, Stephanie Lamacchia, expressed concern that the unreliability of the service is putting her job at risk. A regular commuter, Shell Morgan, explained that even the B-Line service, a fast and reliable option, has experienced problems, including drivers stopping unexpectedly and leaving passengers stranded.
The problems are not limited to cancellations. One resident, Margaret Perusich, believes the bus service is being sabotaged to reduce the number of passengers and, therefore, the route needs. Another resident, Eamonn Murray, has pointed out that even with the new timetable, multiple buses are being cancelled and the queues at bus stops are longer than ever.
Political Response and Service Changes
Ms Scruby is actively collecting feedback from the community to present to the Minister for Transport and the bus operator. She stated that the cuts to the 190X service are unacceptable, especially given the existing challenges faced by commuters in the area. She also noted that the problem is not isolated to Avalon but is a symptom of wider issues within the privatised bus network.
Transport for NSW Coordinator-General Howard Collins attributed the service reductions to the removal of articulated buses due to chassis failures and a shortage of bus drivers. He explained that efforts are being made to minimise the impact on passengers. However, some timetable adjustments were necessary to ensure that the busiest services and school buses operate normally. An industry insider stated that repairs to the articulated buses are proving more difficult than expected and may require significant re-engineering.
Ms Scruby acknowledged that the B-Line service has improved but maintained that the cuts to the 190X service are unjustified. She urges commuters to share their experiences to help her push for action. The 190X service, which ran 12 buses Monday to Thursday mornings, is now reduced to nine. Monday, 3 March saw 3 of the 9 inbound 190x services cancelled.
Community Concerns and Historical Context
Frank Locallad, a long-time resident, expressed concern about losing other local express bus services. He stated that the current problems are part of a long-term decline in public transport in the area and highlighted that travel times have increased significantly over the years.
Published Date 23-Feb-2025