After a four-year trial, the Keoride On Demand Transport servicing Avalon and the rest of Northern Beaches has been permanently adopted as another option for commuters. To mark the permanent arrangement, four additional small buses were added to the fleet for Keolis Downer Northern Beaches.
Mark Dunlop, the Keolis Downer managing director for Northern Beaches said that customers gave their Keoride On Demand Transport a 98 per cent satisfaction rating during the trial. With the addition of the new mini-buses, residents and visitors around this Sydney area are guaranteed flexibility and convenience during their commute.
Keoride On Demand Public Transport is an app-based public transport system operated by Keolis Downer in partnership with Transport for NSW and the Via, a leader in transit technology.
“We are delighted to continue to partner with Keolis Downer to deliver flexible journeys to riders in the Northern Beaches,” Ben Hague, Via’s APAC Regional Manager, said.
“The continuation of Keoride is a testament to the enduring impact that efficient, flexible, and sustainable public transportation can bring to a community — ultimately helping residents and visitors more easily connect with both essential and leisure opportunities.”
At the height of the COVID-19 crisis, Keoride operated for essential workers passengers who need to go on essential errands.
“The Keolis Downer customer culture Think Like a Passenger, is a major part of the success of this service,” said Keolis Downer CEO David Frank. “Our drivers are part of the community, and go through an extensive training to enable them to deliver an optimal passenger experience. They are committed, and go above and beyond to keep our customers happy”.
Keoride’s main base in Northern Beaches is in Warriewood with transport hubs in Avalon, Narrabeen, and Mona Vale. The buses run on these schedules below:
| DAY | TIME |
| Monday to Wednesday | 6:00 a.m. to 10:00 p.m. |
| Thursday and Friday | 6:00 a.m. to 11:30 p.m. |
| Saturday | 7:00 a.m. to 11:30 p.m. |
| Sunday | 7:00 a.m. to 9:00 p.m. |
| Public Holidays | 7:00 a.m. to 9:00 p.m |
To use Keoride’s services, download the app on the Android Play Store or iOS.
Register for an Opal Connect account and then input the pick-up or drop-off locations. Use the app to track the vehicle. Commuters may also book via the website or by calling 1800 536 743.
